Troubleshooting
Why Are My Speed Test Speeds Low?
Don't worry—fluctuating speed test results are completely normal! Your XG7 is likely performing perfectly, but online speed tests can vary for several simple reasons. Understanding Speed Test Variations Speed tests measure the connection between your ...
XETA Setup: "Please Check Your Internet Connection" Error
Problem: During XG7 setup, you see "Please check your internet connection" and the NEXT button is grayed out. Solution: This is a simple connectivity issue that can be resolved in a few quick steps. Quick Fix Steps 1. Check Your Connections Ensure ...
How to Reset Your XG7 to Factory Settings
When to Reset Factory reset is helpful when you need to: Start fresh with default settings Resolve persistent connectivity issues Transfer ownership to someone else Clear all custom configurations Important: This will erase all your custom settings ...
My XETA Extender Won't Connect to My Router
Problem: Your XG7 extender isn't connecting to your main XG7 router during the pairing process. Solution: Most connection issues can be resolved by checking distance, timing, and allowing enough time for the pairing process. Step 1: Check Distance ...