Factory reset is helpful when you need to:
Important: This will erase all your custom settings including WiFi passwords, network names, and configurations.
Step 1: Make sure your XG7 is powered on and fully booted (solid LED status)
Step 2: Locate the reset button on the bottom of your device
Step 3: Press and hold the reset button for 15 seconds
Step 4: Watch the front LED change colors - this confirms the reset is working
Step 5: Release the button and wait for the XG7 to reboot (about 2-3 minutes)
Your XG7 will restart with factory default settings: