Knowledge Base
All About XETA
Get to know the team, our mission, and how we’re reshaping home connectivity — one node at a time.Getting Started
Unbox it. Plug it in. Level up your WiFi. This section walks you through setup, first-time use, and quick answers to get you rolling fast.Troubleshooting
Resolve common setup and connectivity issues with step-by-step guidance to keep your XETA network operating at peak performance.Purchasing & Store Support
Find answers about pricing, shipping, payments, order tracking, returns, and warranty coverage—everything you need for a smooth buying experience.
Popular Articles
Setting Up Your XETA Network
XETA Network Setup Instructions Getting your XETA Network up and running is incredibly simple: Power up your XETA router using the included power supply. Connect to your modem by plugging the Silver WAN/LAN (10GbE) port on your XETA router into your ...Add an Extender to your XETA Network
Adding an extender? Easy! Position your extender in your desired location (like a second floor) for maximum coverage, then power it on with the included supply. Press the WPS button - find the small white "WPS" button above the ethernet ports on your ...What is XETA?
XETA is a revolutionary decentralized network that transforms your home into part of the internet infrastructure while rewarding you for participation. Think of it as turning your home into a mini data center that earns you money while providing ...My XETA Extender Won't Connect to My Router
Problem: Your XG7 extender isn't connecting to your main XG7 router during the pairing process. Solution: Most connection issues can be resolved by checking distance, timing, and allowing enough time for the pairing process. Step 1: Check Distance ...Configure a Guest Network With XETA
Setting up a guest network is simple and keeps your main network secure while giving visitors internet access. Guest devices are automatically isolated from your personal files, smart devices, and other network resources. What It Does Separate WiFi ...
Recent Articles
XETA Data Privacy and Control
Your Data, Your Choice At XETA, we believe you should have complete control over your digital footprint. That's why we've created a dedicated privacy portal at privacy.xeta.net – giving you the power to manage your data on your terms. How Your Data ...XETA Mobile App - Getting Started
Getting your XETA Mobile App up and running is simple! Follow these steps to access your network monitoring and wallet features in minutes. Download & Install Open the App Store on your iPhone or iOS device (Android support coming soon!) Search for ...Do You Offer Payment Plans or Financing?
Yes, installment payment options are available through our third-party payment processor during checkout. How Installment Payments Work When you checkout on our website, you'll see Shop Pay Installments as a payment option if you qualify. Important ...Is There a XETA Referral Program?
Yes, XETA offers a referral program that allows you to earn commissions by sharing the network with others in your community. How the Referral Program Works Our referral program is designed to help expand the XETA network while rewarding community ...If Something Is Wrong with My XETA Product, Can I Get a Replacement?
Yes, if your XETA device is faulty, we'll replace it under our 1-year warranty after our tech support team determines a replacement is needed. How Warranty Replacements Work All XETA products come with a 1-year manufacturer warranty that covers ...